Would you rather stay at home than go into a health care facility or nursing home?

IST Care will provide the following home health care programs at flexible schedules and cost-friendly service rates.

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If you require services on a public holiday, overnight services or live-in services, please call 0113 322 7737 so we can discuss prices with you.

    Frequently asked questions

    Does having home care result in a loss of independence?

    No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.

    How can I trust a care assistant / support worker in my home?

    Just like nurses and doctors, Professional Care workers have chosen a career in compassionate care of those in need. IST Care implements a comprehensive background check and screening for compassion, identity, integrity, and competence.

    How does IST Care attract the best care assistant?

    Our Golden Rule states ‘We will not refer a care assistant into your home that we would not welcome into our own home.’ This high bar was set by our founder and is the backbone of our mission. Similar to any working professional, care assistant are attracted to organizations that have trust, compassion, stability, and hope.

    What if we don’t like our care assistant / support worker?

    Contact us and we’ll refer another care assistant quickly at no additional cost.

    Will we have a choice in selecting the care assistant

    Our Care Pairing Process works with each family to understand what unique skills and personality are desired in a care assistant. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a care assistant match, so we highly encourage client input. We will then make a recommendation based on our experience and your input.

    What is the process of finding a care assistant?

    Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to provide a professional care assistant to your home.